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Real brokers. Real advocacy. Real results.

Serving the American people with coverage that truly fits their needs.

Our story

Policy Pros USA is an independent insurance brokerage founded with one goal in mind: serving the American people with coverage that truly fits their needs.

We work with individuals, families, self employed professionals, and small businesses nationwide to compare health, life, dental, vision, supplemental, and group insurance options from more than 50 A-rated carriers. Because we are independent, we are not tied to any one company, which allows us to provide unbiased guidance and personalized recommendations based on your doctors, prescriptions, budget, and goals.

At Policy Pros USA, we believe insurance should be simple, transparent, and centered around the client. Our team is committed to educating clients, answering questions honestly, and building long term relationships you can rely on long after enrollment.

★ ★ ★ ★ ★

"They treat us like neighbors, not policy numbers."

AC
The Castillo Family Long-time clients
What we believe

Our values, in plain English.

These aren't poster-on-the-wall slogans. They're the rules we hire, fire, and answer phones by.

Independence first.

We are not employees of any carrier. If a competitor's plan is better for you, you'll hear it from us first. Period.

Show up on time.

Same-day callbacks, 24-hour quote turnaround, real humans on the line during business hours. No phone trees, ever.

$

No fees. No upsells.

You pay your premium. We get paid by the carrier, the same way you would direct. There's no extra cost for working with us.

📋

Clarity over jargon.

Deductibles, MOOPs, IULs, ACA. We'll explain it the way you'd want it explained to your parents.

🛡

Re-shop every year.

Carriers change rates. Your life changes. We re-evaluate your plan every renewal so you stay in the right place.

🤝

We stick around.

When a claim gets denied or a bill looks wrong, we're the first call you make. And we don't hand you a 1-800 number.

Meet our founder

Founder & Principal Broker.

Trevor Phalen, Founder of Policy Pros USA
Founder
Founder & Principal Broker

Trevor Phalen

The goal is to simplify what can often feel like a complex process and provide clear, strategic guidance — so individuals, families, and business owners can make confident coverage decisions based on their unique needs and goals.

  • Independent broker
  • Health & life specialist
  • USA based
  • Serves clients nationwide
Credentials

Licensed, vetted, and accountable.

Insurance is a heavily regulated industry, for good reason. Here's how we keep everyone protected.

  • Licensed nationwide

    Active resident and non-resident producer licenses for nationwide service.

  • Carrier appointments with 50+ A-rated companies

    We're contracted directly with the carriers we recommend. No middlemen, no aggregator fees.

  • Annual continuing education

    Ongoing training on every line we sell, so the advice you get reflects current law and current products.

  • Errors & omissions insured

    We carry full E&O coverage, because being held to a high standard is part of why clients hire us.

By the numbers

Built on doing it right, from day one.

2025
Founded
1,000s
Families helped
91%
Persistency
4.9★
Avg. client review

Statistics reflect company performance to date.

Get to know us

Have a 15-minute chat with an agent.

No pitch, no commitment. Just a real person ready to listen and answer questions.